Guarantee

We estimate to the best of our ability the size, color, and hair types of our puppies based on their parents. We simply cannot guarantee your pup will mature to a specific size, have a particular coat type, or stay a specific color. Prior to going home, I Love Havanese Dogs certifies that, upon Puppy Buyer’s receipt, the puppy is in good health and has been given their first set of vaccinations (age dependent), has been dewormed and has had a health check by a licensed veterinarian. ILHD will provide health and vaccination records to Puppy Buyer. 

Puppy Buyer has 3 days from the day of pick up to have their puppy checked out by a Vet of their choice. Should any circumstances arise that affect the quality of life of the puppy ILHD is to be informed so they may participate in determining the future of the puppy. This guarantee does NOT cover conditions that are a result of negligence and/or abuse of the puppy.

The puppy MUST be examined by a veterinarian within three (3) days for this guarantee to be valid. Your new puppy is guaranteed against viral diseases up to three (3) days beyond the date that the puppy is taken home.  If the veterinarian finds abnormal results in the exam (apart from any imperfection that was made known to the new owner at the time of sale),  the breeder (ILHD) must be contacted within 24 hours and copies of the vet report(s) supplied to the Breeder. After this is provided, the Breeder (ILDH) will offer a reimbursement or solution based on the veterinarian’s findings. In case of a puppy’s death within the three (3) day period, an autopsy must be arranged and paid for by the New Owner, and findings must be submitted to the Breeder.

​Your new puppy is also guaranteed up to, and no more than, one (1) year from purchase date against major genetic defects, effecting the heart, lungs, liver, and/or kidneys. If the examining veterinarian concludes that the puppy has a serious genetic illness, the Breeder must be notified and proper documentation provided to the Breeder by the veterinarian. The breeder may require a second opinion depending on the findings. Once all is received and reviewed, the New Owner will have the option to bring the puppy back in exchange for another puppy of equal or lesser value, OR a reimbursement (whether in part or in full) will be provided at the Breeder’s discretion. At no time will your credit exceed the purchase price of your puppy. The Breeder is not responsible for any veterinarian bills you incur with your new puppy.

The Breeder can assume no responsibility for this puppy after leaving the premises for any medical expense, death, allergies, training difficulties, behavior issues, etc, though we are dedicated to the well-being of the puppy both before and after it goes to its new home. We CANNOT guarantee a puppy for showing purposes. 

This guarantee DOES NOT INCLUDE the following:  Hypoglycemia, Colds/Upper Respiratory Infection, Coccidia, Giardia,  and Other Minor Illnesses. If your puppy begins showing signs of hypoglycemia as outlined in the puppy pack, the breeder must be notified immediately to help find solutions. At no time will the breeder give reimbursement for a puppy diagnosed with or treated for hypoglycemia. 

​​This guarantee may or may not have been read or pointed out to you before you take your new puppy home.  The guarantee is printed on the bottom of each receipt, which is sent home with each puppy.  We recommend that you take the time to read over all of the above information!